Communication Styles Workbook

"What are your thoughts on the proposal?" Five people can answer that in five ways, and only one of them leaves the room with a better proposal. This workbook uses that question to show you the difference.

It introduces five communication styles, shows how each would answer, then helps you work out which you default to and when.

What's inside

• Five styles defined: assertive, passive, aggressive, passive-aggressive and collaborative
• One worked example, showing each style's answer to the same question
• Ten questions to identify your own tendencies, covering conflict, feedback, emotion, requests and authority
• Five practical tips for each style
• Ten closing questions on your strengths, where you struggle, and when to adapt

The question about authority figures is worth slowing down for. Plenty of people are assertive with peers and passive with the boss, and that's the gap that costs them at work.

A limit to know: this is self-reflection, so it tells you how you see your style, not how others experience it. Ask someone you trust which of the five sounds most like you in meetings. The tips are short and general. If you coach, it makes a good first session on communication, and the worked example is easy to role-play.

PDF, instant download, and yours to use as often as you like. If it doesn't help, email me within seven days and I'll refund you.