Conflict Resolution Workbook | Navigate Workplace Tension with Confidence

Most workplace conflict never gets resolved. It gets avoided, until the day it comes out sideways in a meeting. The usual reason is that nobody has stopped to write down what the disagreement is actually about.

This workbook makes you do that first. Step one asks you to define the problem without assumptions. By step three you are writing down what the other person wants, which is the part most of us skip.

What's inside

1. Identify the source of the conflict
2. Decide what you hope to achieve
3. Work out the other person's goals and concerns
4. Find the needs underneath, on both sides
5. List possible solutions
6. Communicate and negotiate
7. Agree ground rules or boundaries, so the same row doesn't come back

Each step comes with a short tip. The cover calls it repeatable, and that is how I would use it: one conflict at a time.

The limit is obvious once you start: steps three and four are your best guess until you ask the other person. Treat what you write there as questions to take into the conversation. If you coach, it makes useful preparation for a client who has a difficult conversation coming.

PDF, instant download, and yours to use as often as you like. If it doesn't help, email me within seven days and I'll refund you.